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August 31, 2010
As previously communicated, on Friday August 27th we released a pattern which includes a fix for the y2k38 issue for all "old" versions (ie earlier than 7.507 and 8.001).
This fix was applied successfully by the pattern script, but the script had the unwanted side effect of removing a directory on the disk. This directory contains some temporary data used internally by the Astaro system and also, on version 7 systems, it contains a copy of some system libraries. These libraries were replaced by another pattern which was delivered approximately 2-3 hours later (depending on the version running).
Most customers and systems should not have experienced any issue. The system was correctly patched and the y2k38 problem has be circumvented.
However, the loss of temporary data meant that HA systems appeared to have lost the link between master and slave. In fact, they have not and the HA system is working normally, but WebAdmin does not show the correct status. This issue has, in almost most cases, been resolved either by rebooting the system or by an additional pattern which has been delivered on Monday and Tuesday (depending on the version). Although working correctly, we recommend that HA systems are rebooted at the next available maintenance window.
If a license was uploaded during the 2-3 hour period, then the new license was not recognised (because of a missing library) and the system reverted to a trial license. Uploading a new license once the library was replaced corrected this.
If the system was rebooted during the 2-3 hour period, the Astaro system fails to start. It was then necessary to log on through the console and manually recreate the missing directory and copy the missing libraries.
I and my team are clearly embarrassed to have to report such a situation and we sincerely hope that you have not been too inconvenienced by this issue. I understand that this is not an acceptable level of quality and that you should, and do, expect better from Astaro. We need to earn your trust and have therefore immediately made some changes to our software delivery process to eliminate these mistakes and ensure that in future we do meet your expectations as a partner.
Regards, Richard
August 25, 2010
We work constantly to ensure all our customers' networks are secure and connected no matter what version of the Astaro Security Gateway they are running. This is why we wanted to inform our partners and customers of an upcoming software challenge we have identified that may affect installations using older versions of the Astaro Security Gateway.
Please read below:
- What is the issue?
- How can this issue be resolved?
- What can I do if I have a problem on Sept. 4th?
- Detailed "What should I do?" Workflow
In case you have any questions, don't hesitate to contact your usual Astaro representative.
Kind regards,
Your Astaro Team
Continue reading "Software error in old Astaro versions, update required" »
August 24, 2010
Today Astaro Command Center has been updated to 2.201. This up2date will address the UNIX time issue which was previously solved and distributed for ASG, and is the only fix in this release.
Continue reading "Astaro Command Center Up2Date 2.201 Released" »
August 13, 2010
Our first Up2Date package for the new Astaro Security Gateway Version 8 is ready for distribution. Version 8 has enjoyed significant popularity in the past month, with thousands of new and existing customers experiencing V8's features and stability.
You will find 8.001 available for install via Up2Date on your installation. Mainly a bug fix release, this package will enhance the stability and operation of ASG V8, and addresses an issue with Unix time affecting certificates. Read on for the full details of this Up2Date.
Continue reading "Up2Date 8.001 Released" »
We have released Up2Date 7.507 for ASG installations to address an issue around Unix Time which can affect the use of certificates, and thus your ASG installation. This up2date package should be applied before the end of August if possible. You can read more about this fix in the details below...
Continue reading "Up2Date 7.507 Released" »
July 16, 2010
We are excited today to inform you that Astaro Command Center 2.2 is available! After a half-year of development followed by a public Beta program, ACC 2.2 is ready for download via our FTP servers. Version 2.2 will be pushed out via Up2Date to all our installations next week.
This release is focused around adding great new abilities like Global configuration of Packet Filter rules and Web Security settings and profiles. We have also other fantastic features to make your life easier when working with ASG. Regardless of if you have one, or hundreds of installations, you are sure to find something that saves you time with ACC!
Read on for all the details for this release...
Continue reading "Astaro Command Center 2.2 Released" »
July 14, 2010
We are releasing ASG Up2Date 7.506. The primary purpose of this release is to prepare V7 installations for the launch of our new Wireless Security solution. As well, the ASG installations will receive some updated files for support of the next point-release of Astaro Command Center V2.2. We also take the opportunity to fix a few small bugs.
This will be pushed out via our Up2Date infrastructure, however if you would just like to manually download it you can do so here. Otherwise read on for the details.
Continue reading "Up2Date 7.506 Released" »
July 1, 2010
Today the next version of our flagship product is available; Astaro Security Gateway Version 8.000 has been released. Over 2 years in the making, we have collected feedback from you - our customers, partners, and distributors, and listened intently to the entire market and what it asked for in a security solution. Our open approach to feature requests set a new standard for visibility into our planning and allowed us to listen while we provided constant feedback and updates to you.
Today, we continue the success enjoyed by ASG Version 7. You will find a fresh WebAdmin GUI and improved auditing and compliance features. New features like VPN reporting, WebAdmin change tracking, new rights & roles abilities for multiple administrators, and the ability to print out the entire configuration for auditing or record keeping have been introduced. Support for IPv6 and a new 64-bit kernel have been implemented, along with many convenience features such as an easy way to search through all of WebAdmin and country blocking to prevent all communication with entire countries or regions.
Focusing on usable technology, our teams worked hard to make sure our product is easily configurable to solve real problems faced by businesses without the need for months of specialized training in how to use ASG features.
This post provides an overview of Version 8, how to get it, how to get using it, and the key dates and other information you need in order to begin using or selling this fantastic new release. Read on for full details and download information!
Continue reading "Announcing release of Astaro Security Gateway Version 8" »
June 3, 2010
It has come to our attention that a specific intrusion prevention pattern which is normally used to detect .NET exploits is falsely detecting some windows executable downloads to be malicious.
You are only affected if you have the IPS system active, if you enabled the category "Attacks against Client Software" -> "Browser (Internet Explorer, Mozilla)" and set this category to "drop".
All other customers are not affected by this issue.
We have identified the pattern and are currently analyzing it. Once we are finished, we will run the fixed pattern set through our test procedures and expect to be releasing fixed ips patterns by tomorrow.
Read below how to work arround this issue ...
Continue reading "IPS false-positive can block http download of windows executable" »
May 31, 2010
We would like to invite you to the Public Beta for our next point-release of the Astaro Command Center, Version 2.2. Our developers have been hard at work building and refining new features for our centralized management product, and there are some very powerful new things to see and test.
Astaro Command Center 2.2 will remain a completely free product, and is available as a software appliance ISO which you download and install on the hardware of your choice or run inside a VMware virtual machine (or other virtual solution). From there, you quickly configure your Astaro Security Gateway(s) to communicate with ACC and you then get the ability to configure, get overview information, and generate reports for all connected devices, to name just a few things. This leaves you with a sort of "Throne-Room" for your ASG installations.
This version introduces some great new abilities like Global Packet Filter configuration, central configuration of Web Security profiles, and automatic deployment of Global Objects. Read on for all the details.
Continue reading "Astaro Command Center 2.2 Public Beta Begins" »
May 20, 2010
Hello! Up2Date 7.505 has started to push to installations. This version is mainly to update some ASG code in preparation for the imminent GA release of the Astaro RED product. In addition, there are some fixes, stability changes, and we have also released a few new features. Added are support for multiple syslog servers, a read-only WebAdmin role, and XAUTH support in site-site IPSEC Tunnels.
As part of our extending the home user licensing to 50 IP addresses last winter, we now are introducing a small change to the customization ability of installations using ASG at home. Focused around the Web Security block page (and other customization areas), a "home-user only" notice will appear and customizations of these types of pages is now limited. This allows us to continue to offer such a large amount of total protection for free home use without any other limitations. Full details of V7.505 are below...
Continue reading "Up2Date 7.505 Released" »
May 7, 2010
Dear Astaro partners and customers,
I profoundly apologize for the events of today.
We issued two malfunctioning pattern updates for our flagship product Astaro Security Gateway which caused many of you significant troubles. I, and everyone at Astaro, understand that our most important asset is the trust of our partners and customers and today was a bad day for us.
Please allow me to share the results of our preliminary investigation into what went wrong.
Continue reading "Letter from the CEO" »
Dear partners and customers,
As you might have noticed, our automated IPS pattern test routine has missed a faulty pattern which lead to the distribution of IPS pattern which blocked all communication through the Astaro Security Gateway. I personally apologize for this fault.
We will analyze this issue to find the root cause of the problem and how it was able to bypass our test procedures and update them accordingly to prevent such incidents in the future.
In the meantime we have found and fixed the pattern and uploaded the fixed one to our up2date servers. But because of the blocked communication, the system will not recover itself automatically.
Please find attached a HowTo explaining how to get a system up and running again.
Again, please accept my apology for this incident.
Gert Hansen
Founder and VP Products
---
Continue reading "Faulty IPS pattern blocks all traffic - How to fix it!" »
May 6, 2010
In a little over 1 month since the Beta of our next major ASG Version has been available, hundreds of downloads have occurred and thousands of comments have been posted in the V8 Beta Forum.
We have made some incremental Up2Dates to the Beta so far, and now today are releasing a larger Beta build which adds some hotly anticipated features like Location Based Blocking, Web Application Firewall Cookie Signing, and Custom WebAdmin/UserPortal Certificate support.
It is never to late to test the Beta! If you have been wanting to give it a try, you can do so easily. Read on for information on the new Up2Date, and information on how you can join the Beta if you are not already using ASG Version 8.
Continue reading "ASG Version 8 Public Beta Continues" »
March 31, 2010
Astaro would like to invite you to join us in testing our next major version of our Security Gateway product. Over the past 18 months our developers have been hard at work - Astaro Security Gateway Version 8 introduces a new Kernel, 64-Bit Support, IPv6, a refreshed WebAdmin, New Reports, and many other exciting things designed to solve problems and secure your network.
A Public Beta of ASG V8 is available immediately, allowing you to test our current progress of this release and refine/shape its development during the next months along its path to General Availability. At Astaro, our goal is to build products that people want to buy, and have features our customers actually use. We listen to the feedback of our community, and ASG V8 is designed with your requirements in mind. Throughout this process, you can contribute, read the comments of others, and keep up-to-date on the latest Beta happenings at our New V8 Public Beta Forum. There you will find full details and ongoing discussions and news about the ASG Version 8 Public Beta.
The V8 Beta program will have some different details compared to our past Betas; it isn't quite feature-complete yet. Rather than bake everything to an almost-done state and unleash it all on you to test at once, we are starting this Beta a bit early and will add a few more things to it during the next few months leading up to release.
Anyone can test out the V8 Beta, if you would like to know more about how get the Beta Version and contribute your findings, just read on!
Continue reading "ASG Version 8 Public Beta Begins" »
March 25, 2010
Astaro Security Gateway has dual, separate Anti-Virus Engines from different providers for all installations using Web or Mail Security. Customers have their choice to run in "single scan" mode which currently uses the Enterprise scanner from Avira, or in "dual scan" mode which then adds additional scanning from the Open Source ClamAV engine.
ClamAV has upgraded their core engine with a new version which is mandatory in order to support their patterns going forward. To accommodate this, we will make a change to the AV scanning behavior of ASG which our users should be aware of.
As of March 29th, 2010, installations running Astaro Security Gateway 7.400-7.405 will have their ClamAV scanning engines upgraded via a special "Pattern" Up2Date. These installations will then have the latest ClamAV engine for continued use of Dual Scanning mode. (ASG installations running 7.500+ are already compatible and upgraded, so no changes will occur if your installation is kept updated to the latest version.)
While keeping your ASG installation Up2Date to the latest version is always the most reliable way to have the strongest protection, please note that if your installation of ASG has not been updated in 13 months or longer and is currently using 7.200-7.306, it is not upgradeable to the newest ClamAV engine. For these customers who are using Web or Mail Security with Dual Scanning, on April 12th, 2010 the mode will be switched to "Single Scan" automatically. For customers using these older versions, if dual scanning engines are important to you, please update to the latest ASG version. *Note: Versions 7.0xx and 7.1xx are not covered and should be upgraded to a higher version before April 15th.
If you are running a version older than 7.400 and have further questions, or require help in updating to the newest revision of ASG V7, please open a support ticket or contact your Astaro partner for assistance.
March 9, 2010
Today we release the 7.504 Up2Date for our Astaro Security Gateway product. This version has a few new features, and adds WebAdmin support for our new product RED. RED (Remote Ethernet Device) acts as a long Ethernet cable to a branch office, requiring no configuration or management. It just "brings" the small remote site directly into the connected ASG as an Interface, which is a totally new way of working with remote locations.
RED is in limited BETA now and will be available soon for all to purchase. You can find out more about Astaro RED here.
More 7.504 details are available by reading on...
Continue reading "Up2Date 7.504 Released" »
February 16, 2010
We are in the process of delivering Up2Date 7.503 to our installations. It will appear soon for installation via your WebAdmin. This is a small bugfix update which addresses an incompatibility when using the Web Security subscription with the new Astaro licensing model. It does not require a restart of the system. You can read on for more information and the manual download link.
Continue reading "Up2date 7.503 Released" »
December 17, 2009
This new release adds Windows 7 support, 64 bit optimization, support of new Intel Wi-Fi drivers, Tip of the day and many additional minor enhancements.
Continue reading "Astaro Secure Client V9.2 released" »
December 14, 2009
Up2Date V7.502 has been made available to solidify your Astaro installation. It is currently being distributed via our Up2Date system, and contains some new fixes and improvements. Continue reading for all the details.
Continue reading "Up2Date 7.502 Released" »